This Cookie Policy explains how Elo Portal Co ("Elo Portal," "EloPortal," "we," "us," or "our") uses cookies and similar technologies on the website located at eloportal.io and our related services (the "Services"). It should be read together with our Privacy Policy, which explains how we handle personal information more generally. By using the Services, and where required by giving your consent through our cookie banner, you agree to the use of cookies as described in this Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to improve efficiency, and to provide reporting information. Cookies set by the website you are visiting are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies," and they enable third-party features or functionality, such as analytics.
We also use similar technologies such as web beacons, pixels, and local storage. In this Policy, we refer to all of these technologies as "cookies."
2. Why We Use Cookies
We use cookies to operate and secure the Services, to remember your preferences, to understand how the Services are used so we can improve them, and, where applicable, to support our communications. Some cookies are necessary for technical reasons for the Services to function, while others enable us to enhance and personalize your experience.
3. Categories of Cookies We Use
The cookies we use generally fall into the following categories:
| Category | Purpose |
|---|---|
| Strictly Necessary | Required for the website to function and cannot be switched off in our systems. They enable core features such as page navigation, security, load balancing, and, where applicable, account login and wallet connection. The Services do not work properly without them. |
| Functional | Allow the website to remember choices you make (such as preferences or settings) to provide a more personalized experience. If you do not allow these, some features may not function as intended. |
| Analytics / Performance | Help us understand how visitors interact with the website by collecting and reporting information, such as pages visited and general usage patterns. We use this to measure and improve the performance and design of the Services. This information is typically aggregated. |
| Marketing / Targeting | May be set by us or our partners to understand the effectiveness of our communications or to deliver relevant content. We will only use these where permitted and, where required, with your consent. |
4. Specific Cookies
The specific cookies used on the Services, their providers, purposes, and durations are described in this section, and we will keep it updated as our use of cookies changes. Our forms, contact management, and website analytics are provided by HubSpot, which sets the following cookies:
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| hubspotutk | HubSpot | Holds an opaque token that identifies the current visitor. It is passed to HubSpot on form submission so the submission can be associated with a contact and deduplicated. | 6 months |
| __hstc | HubSpot | The main analytics cookie. Records the domain, the visitor token, the first visit, the most recent visit, the current visit, and the session count. | 6 months |
| __hssc | HubSpot | Tracks the current session, including page views within the session and the session start, and is used to determine whether the session count should increment. | 30 minutes |
| __hssrc | HubSpot | Set for each session and used to detect whether the visitor has restarted their browser; if it is absent, the visit is treated as a new session. | Session |
| __hs_opt_out | HubSpot | Set by the cookie consent banner to remember that a visitor has declined non-essential cookies. | 6 months |
| __hs_cookie_cat_pref | HubSpot | Set by the cookie consent banner to record which categories of cookies the visitor has consented to. | 6 months |
We will update this list as our tools and our use of cookies change.
5. Third-Party Cookies
Some cookies on the Services may be set by third-party service providers, such as analytics providers, wallet or blockchain infrastructure providers, and content or media providers. These third parties may use cookies to collect information about your use of the Services and other websites. We do not control these third-party cookies, and their use is governed by the privacy and cookie policies of the relevant third parties. We encourage you to review those policies.
6. How You Can Control Cookies
You have several options for controlling or limiting how we and third parties use cookies:
- ▸Cookie banner: where required, we present a cookie banner or preference tool when you first visit the Services that lets you accept or reject non-essential cookies and adjust your preferences. You can change your choices at any time through that tool.
- ▸Browser settings: most web browsers allow you to control cookies through their settings, including to block or delete cookies. Please note that if you block strictly necessary cookies, parts of the Services may not function properly.
- ▸Analytics opt-outs: some analytics providers offer their own opt-out mechanisms, which may be available through browser add-ons or settings provided by those companies.
Because the available controls vary by browser and device, please refer to your browser's help documentation for specific instructions.
7. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. There is currently no consistent industry standard for how to respond to DNT signals. Unless otherwise required by applicable law, the Services may not respond differently to DNT signals. We will continue to monitor developments in this area.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. If we make material changes, we will update the "Last updated" date and may provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
9. Contact
If you have questions about our use of cookies, contact us at legal@eloportal.io.
See also: Terms of Service · Privacy Policy